Who We Are

Lumi-USA is operated by Horizon Home Lights, LLP ("Lumi," "we," "us," "our"), a company based in Oklahoma. We build software for field service contractors, including Lumisketch and Lumi-CRM.

This Privacy Policy applies to the lumi-usa.com marketing website only. Our individual products have their own privacy policies that cover the specific data they collect and process.

Product-Specific Privacy Policies

When you use one of our products, the product's own privacy policy governs your data. These are separate from this website policy because each product collects different data for different purposes.

What We Collect on This Website

The lumi-usa.com website is a marketing and informational site. We collect minimal data:

• Contact information — If you email us or submit a contact form, we collect your name and email address to respond to your inquiry.
• Waitlist signups — If you join a waitlist, we collect your email address to notify you about product availability.
• Analytics data — We may collect anonymous usage data (pages visited, browser type, device type) through standard web analytics to understand how our website is used. No personally identifiable information is used for analytics.
• Cookies — We use essential cookies for website functionality. We do not use advertising or tracking cookies on this website.

How We Use Your Information

• To respond to your inquiries and support requests
• To send you product updates if you joined a waitlist (you can unsubscribe at any time)
• To improve our website based on anonymous usage patterns
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — Hosting (Cloudflare, Firebase), email delivery, and analytics providers that help us operate this website
• Legal requirements — If required by law, court order, or government request

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data. To exercise any of these rights, contact us at support@lumi-usa.com.

• California residents (CCPA) — You have the right to know what data we collect, request deletion, and opt out of any sale of personal information (we don't sell any).
• EU/UK residents (GDPR) — You have the right to access, correct, delete, restrict processing, and port your data. Our legal basis for processing is legitimate interest (website operation) and consent (waitlist signup).

Data Retention

We retain contact information and waitlist emails for as long as they are needed to fulfill their purpose. You can request deletion at any time by emailing us.

Security

We use industry-standard security measures to protect your data, including HTTPS encryption, secure hosting, and access controls. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

Children's Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance.

Contact

For questions about this privacy policy or your data:

Email: support@lumi-usa.com
Company: Horizon Home Lights, LLP d/b/a Lumi-USA
Location: Oklahoma, USA